Urgencias Odontológicas 24 Horas Ltda
 
 
redes1
 
Llámenos en Cartagena • Phone: +57 (5) 660 4211
 
 
Móvil: 317 500 3642
 
 
 
 
 
 

About us

We are an integrated dental services center comprised of professionals with broad experience and highly qualified work to improve their quality of life through the development of clinical procedures and therapeutic oral health.

Concept

A combination of knowledge, art, experience, imagination and professional illusion produce visible results of harmony, balance and functionality that are reflected in well-being and confidence of our customers.
 

Mission


Providing our users oral health services with high standards of quality through a strategic direction based on our corporate principles of health promotion, prevention, detection and treatment of diseases and disorders of the oral cavity, giving priority attention to Dental emergencies, with competent and motivated human talent under comprehensive policies for growth and development.
 

Vision


Leading the delivery of oral health services of low and medium complexity level, with high quality standards, harmonizing science and technology with the highest ethical and humane care, giving priority to emergency dental care through a talent competent and motivated human, framed in a culture of self-control, quality and warmth, focus on customer satisfaction.
 
 
 
​Urgencias Odontológicas 24 Horas Ltda - About us
 
 
​Urgencias Odontológicas 24 Horas Ltda - Mission
 
 
​Urgencias Odontológicas 24 Horas Ltda - Vision
 

Quality politics

We use high-tech equipment and high quality materials from top brands and dental products in the country and abroad, that allow us to certify the quality of all our procedures, always looking to provide the best and thus achieve complete oral health welfare and the best smile of all our patients.
 
​Urgencias Odontológicas 24 Horas Ltda - Martina Cotes
 
Martina Catalina Cotes Uribe
She graduated from the University of Cartagena and has studies in endodontics, cosmetic dentistry and full rehabilitation of adult patients. He has 25 years of professional experience.
 
 
​Urgencias Odontológicas 24 Horas Ltda - Freddy Duarte
 
Freddy Arturo Durante Racero
He graduated from the University of Cartagena and has a background in dental biomaterials and oral rehabilitation. He has 25 years of professional experience.
 
 
​Urgencias Odontológicas 24 Horas Ltda - Javier Cotes
 
Javier Enrique Cotes Uribe
He graduated from Colegio Odontológico Colombiano and has studies in orthodontics, orthodontics and oral implantology. Has 11 years of professional experience
 
 
​Urgencias Odontológicas 24 Horas Ltda - Martina Casas
 
Martina Catalina Casas Cotes
She graduated from Colegio Odontológico Colombiano and has further studies in endodontics and audit and management of health institutions. It has 9 years of professional experience.
 

Policy of treatment and protection of personal data

JUSTIFICATION: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., In compliance with the provisions of law 1581 of 2012, its regulatory decree 1377 of 2013 and what is stated in the Political Constitution, adopts the present Policies of Treatment and Protection of Personal Data.
NATURE OF PROTECTION: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., As responsible for the processing of personal data, through these policies implements all necessary actions to treat and protect the personal data stored in its databases.
OBJECT: The purpose of these policies is to define the parameters under which all personal data collected and stored within the databases that are owned by URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA are processed.
SCOPE OF APPLICATION: The present policies apply to all the databases administered by URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Within each and every one of its dependencies both at its main headquarters in the Barrio Manga, Carrera 18 N ° 25-229 (Callejón Porto), as well as in all the locations that may be established in the future, by those responsible for the processing of personal data and any third parties who in one way or another manage personal databases of URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA .
PRINCIPLES: In the processing of personal data carried out by URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA. All the principles enshrined in the General Regime for the Protection of Personal Data of Colombia apply, in particular Law 1581 of 2012 and Decree 1377 of 2013.
CONSULTATION OF THE POLICY: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Makes available to the holders of the personal data these policies in its dependencies and in its web page www.urgenciasodontologicas24horas.com and other suitable means of disclosure.
CATEGORY AND CLASSIFICATION OF THE DATA: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., According to the data processed, it is accepted to the classification that orders the Law 1581 of 2012 and the Decree 1377 of 2013.
RIGHTS OF THE HOLDERS OF THE PERSONAL DATA: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Manifests the will to protect the rights of the owners of the personal data; In this sense and in accordance with the law, indicates the following rights in the head of said holders:
  • To know, update, rectify and delete your personal data from the databases of URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA.
  • Request proof of authorization granted to URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., By the owners of the personal data for the treatment of their data.
  • Be informed by URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Upon request, regarding the use you have given to your personal data.
  • Submit, when applicable, to the Superintendency of Industry and Commerce, complaints for infractions to the treatment of their personal data.
  • Revoke the authorization and / or request the suppression of the data when in the treatment the principles, rights and constitutional and legal guarantees are not respected.
  • Access and know for free the personal data that are subject to treatment in accordance with the provisions of law, in the processing of personal data.
These rights may be exercised by:
  • The owner of the personal data.
  • The assignee of the holder of the personal data.
  • The representative and / or proxy of the owner of the personal data.
RESPONSIBLE AND TREATMENT MANAGER: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., NIT. (5) 6604211, 3175003642, email servicioalcliente@urgenciasodontologicas24horas.com is the person in charge and in charge of the treatment and of the personal data bases, And has designated the area of quality as in charge of the administration of the policies and data treatment, and by means of appointment record has commissioned one of its officials as data processing officer, which can be contacted by email to the customer service @ Powered by Blogger.
AUTHORIZATION FOR USE OF PERSONAL DATA: URGENCIAS ODONTOLÓGICAS 24 HOURS LTDA. For the treatment of personal data, it asks the holders for their free, clear, prior, express and informed consent, through different means such as the website, emails, and physical formats available in areas and dependencies of the clinic and any other suitable means Which allows the storage of the same for legal purposes.
CONFIDENTIALITY AND SAFETY OF THE DATABASES: URGENCIAS ODONTOLÓGICAS 24 HOURS LTDA. Makes available to all the human and technological resources necessary to provide security and confidentiality to the personal data in its possession. In any case, it will verify, when applicable, the origin of legal exceptions to deliver personal data to the authorities in the relevant cases.
MEDIA TO GRANT THE AUTHORIZATION: URGENCIAS ODONTOLÓGICAS 24 HOURS LTDA. To obtain the authorization for the processing of personal data, will use different means that allow the free, clear, express and informed expression of the owner, including registration on a website, electronic mail, physical formats in our offices, physical formats in our offices .
REVISION OF THE AUTHORIZATION: The owners of the personal data can revoke at any time the authorization granted to URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA. For the treatment of your personal data or request the total or partial suppression of the same, as long as it is not prevented by a legal or contractual provision.
When the revocation is total in relation to the authorized purposes, URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Ceases the treatment of the data; When it is partially, in relation to certain types of treatment, ceases on the punctual recall, in which case URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA. Continues to treat personal data for purposes with which the holder has not revoked their consent.
TREATMENT TO WHICH THE DATA AND THE PURPOSE OF THE SAME SHALL BE SUBMITTED: The treatment of the data of the holders with whom URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA. Has established or establishes a relationship, permanent or occasional, may be collected and treated among other purposes, for:
  • To develop the corporate purpose of URGENCIAS ODONTOLÓGICAS 24 HOURS LTDA., According to its Bylaws.
  • Comply with the legal provisions and requirements of the health authorities in Colombia.
  • Sharing sensitive data as clinical records of their patients, when they are delivered to a dental laboratory for the purposes of elaborating a restorative work or device for intraoral use; When they are taken to another care center, to receive services and / or treatments authorized by URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., By the entity responsible for payment or the health entity to which the patient is affiliated or assigned.
  • Comply with current regulations in Colombia for commercial and health sector companies.
  • Comply with the provisions of the Colombian legal system in labor matters and social security.
  • Conduct service-related surveys of users' experiences of the services provided.
  • Comply with all your contractual commitments.
TESTING THE AUTHORIZATION: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Stores in physical files or electronic repositories the authorization granted by the owners of the personal data for its treatment, directly or through third parties hired for that purpose.
UPDATE OF THE DATABASES: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Permanently updates its databases in accordance with the provisions of the law on the processing of personal data.
PRIVACY NOTICE: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Has a privacy policy which is available on its website www.urgenciasodontologicas24horas.com it is an integral part of these Policies.
TRANSFER OF DATA FOR TREATMENT BY NATIONAL AND INTERNATIONAL THIRD PARTIES: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., May transmit or transfer partially or totally the personal data to third parties in the country or abroad, in the development of its corporate purpose, for which purpose Requests the authorization of its owners and implements the actions necessary to comply with the legal precepts of Colombia and the aforementioned Policies, through contracts or agreements that so establish.
PROCEDURES: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., In the processing of personal data, defines the following procedures, which can only be exercised by the data subject, his / her assignees or representatives, previously accrediting such condition.
PROCEDURE FOR THE EXERCISE OF THE RIGHTS OF THE HOLDERS OF THE PERSONAL DATA HOLDERS: For the exercise of their rights, the holder, his successors in title or his representatives shall provide at least the following information:

Name of owner: _______________________________________________________________________________
Identification: _________________
Requested procedure: Correction ___ Actualization ___ Cancellation ___
Description of the facts giving rise to the request:_____________________________________________________
Documents that corroborate the request (optional):____________________________________________________
Contact information:
Address: ____________________________________________________________________________________
Phone: ______________________________________________________________________________________
Email: ______________________________________________________________________________________
___________________________________________________________________
Signature

PROCESS FOR CONSULTATION ON THE TREATMENT OF PERSONAL DATA: URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Makes available to the holders of the data the email servicioalcliente@urgenciasodontologicas24horas.com to raise their queries; Also receives applications at its headquarters: Barrio Manga, Carrera 18 N ° 25-229 (Callejón Porto), Telephones: 57 (5) 6604211, 3175003642. Cartagena de Indias - Colombia. In the application the holder will indicate the data indicated in PROCEDURE FOR THE EXERCISE OF THE RIGHT OF THE HOLDERS OF PERSONAL DATA.
URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., In compliance with the provisions of the General Data Protection of Personal Data of Colombia, will proceed to correct, update, rectify or delete the personal data to Request of the holder or his representative, with the full of the data indicated in PROCEDURE FOR THE EXERCISE OF THE RIGHTS OF THE HOLDERS OF THE PERSONAL DATA.
If the request is incomplete, URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Will require the interested party within five (5) business days following the date of its receipt, to remedy the faults.
The required information must be submitted by the applicant within two (2) months following the request; If it does not, it will be understood that it has given up.
The maximum term that URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA. Has, in order to attend the request, is fifteen (15) business days counted from the day following the date of its receipt. When it is not possible to attend the request within that term, the interested party will be informed of the reasons for the delay and the date on which their request will be met, which can not exceed eight (8) working days following the expiration of the first term.
Paragraph. The deletion of personal data can not be granted by request made by the owner or his representative, when there is a legal or contractual duty for the personal data remain in the respective database.
PROCEDURE TO REVOK THE AUTHORIZATION GIVEN FOR THE TREATMENT OF PERSONAL DATA: The owner of the personal data or his representative, can revoke the authorization granted for the processing of his personal data, sending the request to URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., According to the PROCEDURE FOR THE EXERCISE OF THE RIGHTS OF THE HOLDERS OF THE PERSONAL DATA.
URGENCIAS ODONTOLÓGICAS 24 HORAS LTDA., Eliminates or suppresses the data within fifteen (15) business days following the request, otherwise, the Holder will have the right to request the Superintendency of Industry and Commerce to order the revocation of the authorization.
VALIDITY OF POLICY
This policy applies from the date of its publication.